Help Centre
Kiswahili
How can we help?
Short guides for everything FlexFarm does — on the web and on WhatsApp. Can’t find it? Tell us and we will answer.
WhatsApp assistantTalking to Shamba, your WhatsApp assistant
Shamba is the farm’s record keeper. Tell it what happened the way you would tell a neighbour — in Swahili or English, by text or voice note. It saves the record to the right animal and replies with what it saved.
- Several records can go in one message.
- Photos work too: an ear tag, a wound, a receipt.
- Ask questions: "Who is due to calve this month?", "How is cow 7 doing?"
- Send HELP for examples at any time.
Cow 12 gave 14 litres this morning, 15 gave 9. Number 7 is limping on the back leg.
WhatsApp assistantFixing a mistake
Reply UNDO (or TENDUA) straight after a wrong record and everything that message saved is reversed. Older records can be corrected on the web, on the animal’s page.
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